FAQ

Q: How do I use the Neck Firming Cream?
Apply a small amount to clean, dry skin on your neck and chest. Gently massage in upward motions until fully absorbed. Use twice daily—morning and evening—for best results.

Q: How long does it take to see results?

Most customers report visible improvement in firmness and tone within 2–4 weeks of consistent use. Results may vary depending on skin type and age.

Q: Is it safe for sensitive skin?

Yes. Our formula is fragrance-free, non-greasy, and dermatologist-tested for gentle daily use—even on sensitive skin.

Q: How long does shipping take?

Shipping typically takes 6–10 business days depending on your location. You'll receive a tracking link via email once your order ships.

Q: What if it doesn’t work for me?

We offer a 30-day satisfaction guarantee. If you’re not happy with your results, just reach out to our support team at hello@useelvora.com and we’ll take care of it.

Q: Can I use it with my other skincare products?

Yes. Elvora’s cream layers well with most skincare. Just make sure to apply it to clean skin before using oils or heavier products.

Q. How much is shipping?
A. We offer free trackable shipping on all orders.
No hidden fees. No weird checkout surprises.

Q. What currency will I be charged in?
A. All orders are processed in USD.
You’ll see prices in your local currency while browsing (GBP, EUR, etc.), but checkout is always in US dollars.